Services

Agentforce, delivered across your business

We put autonomous agents into production where they earn their keep — commerce, service, and revenue — and we build the Salesforce foundation underneath that makes them work. Senior consultants on every engagement, from architecture through go-live and beyond.

01 — Agentforce Commerce (B2B)

Buyer Agent, wired into how B2B actually buys.

We build B2B commerce on Agentforce that handles intricate catalogs, contracted pricing, and multi-tier buying organizations — with Buyer Agent meeting buyers on the storefront, in WhatsApp, and over SMS, and Merchant Agent running catalog and merchandising in the back office. Self-service your customers actually prefer, running fully headless underneath.

Talk to a B2B specialist

What we deliver

  • Buyer Agent and Merchant Agent design, grounding, and deployment

  • Catalog, pricing, and entitlement architecture

  • Account-based buying, contracts, and approvals

  • Product Configurator and Request for Quote flows

  • ERP, OMS, and punchout integration

  • Headless and composable storefront builds

02 — Agentforce Commerce (B2C)

Shopper Agent, from discovery to checkout.

We build and optimize B2C commerce on Agentforce that loads fast, converts, and holds up at peak — with Shopper Agent carrying customers from product discovery through checkout and into service, and Merchant Agent handling catalog, merchandising, and promotions behind the scenes.

Talk to a B2C specialist

What we deliver

  • Shopper Agent and Merchant Agent design, grounding, and deployment

  • Storefront design and build (headless and templated)

  • AI-native search, merchandising, and personalization

  • Checkout, payments, and promotions

  • Performance, Core Web Vitals, and peak readiness

  • Platform migrations and replatforming

03 — Agentforce Service

Service Agents that resolve, not just deflect.

We implement Agentforce Service so the Agentforce Service Agent handles routine inquiries end to end, 24/7 — routing, knowledge, and automation working from one connected view, escalating to your team only when complexity crosses the thresholds you set.

Talk to a service specialist

What we deliver

  • Agentforce Service Agent design, grounding, and deployment

  • Case management and omni-channel routing

  • Knowledge, self-service, and communities

  • Service automation and workflow orchestration

  • Telephony (CTI) and channel integration

  • Human-in-the-loop escalation and guardrails

04 — Agentforce Revenue Management

Close the gap between quote and cash.

We implement Agentforce Revenue Management so quoting, contracting, and billing run as one governed, automated flow — with agents generating compliant quotes in seconds so revenue doesn't wait on a rep. Fewer errors, tighter controls, faster recognition.

Talk to a revenue specialist

What we deliver

  • Quoting and revenue agent design within Agentforce Revenue Management

  • Product catalog, pricing, and Product Configurator

  • Contracts, amendments, and renewals

  • Billing, invoicing, and collections

  • Subscription and usage-based models

  • Revenue reporting and financial controls

How we deliver

Principal-led from day one. The same senior consultants who scope your engagement stay on it through go-live and support.

01

Discover

Business goals, current state, and the highest-value workflows to automate.

02

Architect

A solution and agent design grounded in your data, systems, and guardrails.

03

Build

Iterative delivery with your team close to the work.

04

Go live

Testing, migration, and a launch that holds under load.

05

Support

Optimization and managed support after launch.

Not sure where agents fit first?

Tell us what you're trying to fix or build. We'll point you at the right starting place.

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