Results That Speak for Themselves

Challenge

A global corporate payments company had accumulated complex, fragmented systems across multiple Salesforce instances (Fleet, BPS, Health, EU) needing a unified environment. Legacy technology required replacement, data was inconsistent, and disconnected platforms lacked ERP integration — with no scalable architecture to support a Europe launch and division spin-off.

Solution

We executed Salesforce org consolidations to unify multiple instances, deployed tailored Salesforce products, cleansed data for accuracy, developed custom solutions and real-time integrations, and provided staff augmentation with skilled Salesforce professionals — all under an optimized architecture.

Challenge

A global biopharmaceutical company had no dedicated platform for healthcare professionals (HCPs) to find approved medical information. Content was scattered across sources, approved content was hard to locate, and there was no flexible external user registration.

Solution

We built a communication portal on Experience Cloud with advanced keyword-based search, automated import of approved content, therapeutic-area-specific pages with unique search features, and multiple registration options (email, LinkedIn, Sermo) for HCPs.

Challenge

A genomics and life-science exploration company had no online storefront, needed to split shipping rules for large equipment versus consumables, lacked subscription management for warranty sales, and had no approval process for quoting or discounts — leaving sales reps unable to quote complex bundles.

Solution

We launched a B2B Commerce storefront with CPQ shared pricing, implemented Revenue Cloud with the R1 Subscriptions Accelerator, automated split orders with Order Management, and centralized tax rules in ERP reflected in CPQ.

Challenge

One of the largest B2B Commerce Lightning global implementations. The legacy SAP-based hybrid was inefficient and non-scalable, offered no self-service, and lacked a 360-degree view of external users — with multiple irrelevant transaction steps creating siloed data and reduced engagement.

Solution

We launched a lightning B2B commerce storefront with all customer data in a customer hub, supported multi-language and multi-currency, executed a seamless self-service checkout on Lightning, and integrated with Oracle ERP, FedEx, DHL, and Avalara.

Challenge

A packaging machinery leader with 40+ unique brands needed a scalable field service solution that could be implemented quickly and rolled out across multiple brands at once — while allowing each brand to customize within a common approach.

Solution

We implemented Salesforce Field Service for improved visibility and tech scheduling, starting with one brand and standard functionality. Collaboration across Salesforce, Mavent, and the client enabled a 'rinse & repeat' rollout to all brands.

Challenge

A leading authorized semiconductor distributor with 15 billion devices in stock had no real-time inventory visibility, manual and time-consuming inventory allocation, and customers had to call or email for order updates.

Solution

We utilized Salesforce B2B + OMS to enable self-service and streamline order servicing, delivered real-time inventory visibility, and automated order status updates and inventory allocation.

Challenge

A data-security SaaS company needed to better track subscriptions and renewals, standardize quote-to-cash processes, and modernize its e-store with a feature-rich self-service platform for renewals, amendments, and license additions.

Solution

We delivered a B2B Commerce Lightning solution with CPQ capabilities — quote & cart sync, subscriptions, order management, contracts, and invoices — integrated with a Stripe payment gateway for upfront, monthly, and auto-renewal payments.

Challenge

A global mission-critical communications and video security provider had warranty data scattered across SAP, NetSuite, and legacy systems by brand — with manual out-of-warranty checks, slow processing, and high Data Cloud query consumption.

Solution

We transformed legacy data for smooth ingestion, built a central warranty repository, optimized queries to reduce credit consumption, unified mapping across sources, and boosted search speed from 12 seconds to 2 seconds.

Challenge

A world-busiest international airport struggled with fragmented data, limited direct engagement, and difficulty personalizing traveler experiences — without a centralized customer view, it couldn't leverage data for one-to-one communications.

Solution

We transitioned from Adobe to the Salesforce Marketing Stack, integrated third-party data for quality insights, and created a centralized hub for a 360° customer view enabling personalized engagement at scale. Winner of the 2023 Salesforce Partner Innovation Award.

Challenge

After acquisition, an auto transport leader needed to rapidly scale its technology to match growth goals — facing outdated systems, high customer service volumes, and siloed processes.

Solution

We implemented a full Salesforce stack (Agentforce, Service, Sales, Marketing, Commerce, Data Cloud) and launched Agent 'Sophie' via Agentforce — an AI-led chat providing real-time vehicle dispatch updates based on order number.

Challenge

A globally iconic band sought to leverage additional media channels to drive higher revenue streams, address the lack of targeted Google paid search ads for its storefront, and boost ecommerce conversion while maintaining a strong ROAS.

Solution

We ran a test of paid Google ads for the store, established weekly strategy and planning calls with the merchandising team, launched supporting campaigns for sales and product launches, and provided weekly reporting and an executive dashboard.

Challenge

A nonprofit providing data and insights to donors had a Salesforce instance over 10 years old, with an unsupported NPSP version, overloaded custom fields hitting Opportunity limits, inconsistent data modeling, and limited ability to implement reporting, analytics, and AI.

Solution

We assessed the org, determined 450+ opportunity fields were used less than 25% of the time, identified outdated unused packages, highlighted where AI features like Opportunity scoring could add value, and guided a future roadmap.

Challenge

A major city needed a centralized site for residents to purchase garbage and recycling bins with a selected vendor, a Commerce and Order Management portal to accept orders and payments, and the ability to scale inventory, warehouse, and delivery within 20 days of order placement.

Solution

We powered ordering and purchasing with Commerce, Order Management, and Salesforce Payments, used Field Service as the delivery framework with inventory, warehousing, and route optimization, and ran the contact center on Service Cloud and Experience Cloud.